Data Analyst Intern

Location:

Isla Vista Community Services District (IVCSD)

970 Embarcadero del Mar Suite 101

Isla Vista, CA 93117

Salary & Benefit Range:  

Starting at $20/hr

5 hours/week depending on schedule and availability

ABOUT THE IVCSD:

Isla Vista is a vibrant, close-knit oceanside community in Santa Barbara County, renowned for its youthful energy and adventurous residents. The Isla Vista Community Services District (IVCSD) was established in 2017 (pursuant to Government Code § 61250), following decades of local efforts toward self-governance. As an unincorporated community, IVCSD is the first local government body dedicated to addressing the unique needs of its residents.

The IVCSD oversees a diverse range of programs and services designed to enhance quality of life, including public safety initiatives, a rental housing mediation program, community beautification efforts, compost collection services, and more. Our budget reflects our commitment to these critical services and ongoing community development.

Our team consists of a dedicated General Manager, Assistant General Manager, Community Programs & Engagement Director, Compost Collective Program Manager, Isla Vista Beautiful Program Manager, Community Engagement Project Manager, and Community Spaces Project Manager, supported by a network of contractors and community partners. Together, we work to foster a connected, sustainable, and thriving Isla Vista.

IVCSD VISION STATEMENT:

For Isla Vista, by Isla Vista, building the community we deserve.

ABOUT THE POSITION:

The Data Analyst Intern will collaborate with the Assistant General Manager to implement the directives of the IVCSD Board of Directors and support the delivery of services. This position is key in applying data-driven strategies to enhance operations and program delivery, identifying service gaps and opportunities for improvement. Additionally, the role provides critical support to program managers and project leaders in carrying out policies established by the elected Board of Directors.

EXAMPLES OF DUTIES:

• Assist in the development, collection, and analysis of data from community-wide surveys to inform decision-making across all services and programs.
• Develop data-driven projects to enhance community programs, and services within the scope of the CSD.
• Extract, clean, and organize data from various sources, including the community calendar and other digital platforms, for accurate and insightful analysis.
• Create visual graphs, charts, and dashboards to track progress and performance of facilities, programs, and services over time.
• Track key performance indicators (KPIs) to monitor the effectiveness and impact of all services, programs, and community initiatives.
• Develop evaluation frameworks to measure the success of CSD programs and events, providing recommendations for improvement.
• Assist with records management, including organizing, maintaining, and digitizing documents to ensure compliance and ease of access.
• Contribute to the continuous improvement of internal processes by identifying areas for automation and operational efficiency.
• Analyze qualitative data from community feedback, including surveys and social media, to identify trends, sentiments, and areas for improvement.
• Compile clear, concise data reports and visualizations for staff, CSD Board of Directors, and to support grant applications as needed.  
• Performs additional duties as required.

KNOWLEDGE OF:

• Google of Drive for storage; Docs, Sheets, Slides, Forms, and Sites for collaboration.
• Excel 
• Coding 
• Agile/SCRUM/Kanban work systems/methodologies are preferred but not required
• Zoom, and/or other virtual meeting platforms
• Some knowledge of local government in California is preferred but not required.

SKILL/ABILITY TO:

• Problem solve and create new solutions.  
• Represent the District in a professional and courteous manner
• Use both written and oral forms of communication 
• Work cooperatively with IVCSD staff, stakeholders, service providers, and the public
• Clearly communicate with others within and outside of the workplace
• Work in a collaborative environment
• Plan, develop, revise, and complete projects in a timely manner
• Be organized and have good time management skills
• Problem solve and maintain a solution-oriented mindset to formulate new and innovative solutions.

THE IDEAL CANDIDATE:

• Has strong interpersonal skills and active listening skills to build rapport with community members and listen carefully to their perspectives and needs. 
• Has the willingness to understand and be a part of Isla Vista’s unique community culture. A resident of Isla Vista is a plus. 
• Thinks creatively and strategically, employing a sense of curiosity and commitment to continuous learning and growth.
• Can work independently or in a team structure as needed.
• Maintains a friendly, professional, and approachable demeanor.
• Keeps internal matters confidential.
• Is responsive and corresponds with colleagues, constituents, and stakeholders in a timely manner.
• Has a passion for building community.

EXPERIENCE & EDUCATION 

• Minimum of two years of completed coursework leading to an undergraduate degree or certificate is preferred but not required.

IMPORTANT DATES:

Recruitment Opens: October 2, 2024
Deadline for Applications: October 16, 2024
Invitations to Interview:  October 17-20, 2024
Interviews Conducted: October 23-25, 2024
Target Hire Date: October 28, 2024

HOW TO APPLY:

1. Submit your application, attaching a resume and class schedule where prompted by October 16, 2024.

The Isla Vista Community Services District provides equal employment opportunities to all employees and applicants for employment without discrimination on the basis of race, creed, color, sex, gender, sexual orientation, age, national origin, physical or mental disability or veteran status.

All employees of the IVCSD are public servants of Isla Vista and represent a community investment in good governance. As such, employees shall strive to be efficient in their service and conduct themselves professionally and courteously in all dealings with the public and fellow employees. IVCSD Interim Employee Manual